Manage Booking

The feature enables:

• Download an invoice

• Change an order

• Cancel an order

• Search for an order

• Export orders to CSV file

1. Download an invoice

This is an invoice sample after clicking the "Download invoice" button

2. Change an order

Enables modifications to orders after booking. Click here to learn how to set up the order change policy.

3. Cancel an order

Allows to cancel orders after making a booking. Read here to learn about how to set order cancelation policy.

4. Search for an order

You can search by:

• Customer name

• Date ( from ... to )

• Order Status

+ Pending: Customers made a booking but have not paid

+ Processing: Customers made a booking and paid sucessfully

+ Completed: Customers completed service experience

+ Canceled: Booking was canceled

+ Refunded: Refunded to customers

+ Expired: The customer's booking has expired for payment. Therefore, the booking was unsuccessful.

5. Export orders to CSV file

You can select the time period and the fields required for your CSV file.