# Manage Booking

The feature enables: 

* **Download an invoice**
* **Change an order**
* **Cancel an order**
* **Search for an order**
* **Export orders to CSV file**
* **Add booking to google calendar and apple calendar.**

<figure><img src="https://2486713220-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoHecV1qJtw7VxpewL1h%2Fuploads%2FZVmaTS2C29k3VBMI2p2U%2FScreenshot%202025-09-10%20at%2017.41.24.png?alt=media&#x26;token=647b58df-b846-4384-ac05-eba2de07a799" alt=""><figcaption></figcaption></figure>

## 1. Download an invoice

This is an invoice sample after clicking the "Download invoice" button

<figure><img src="https://2486713220-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoHecV1qJtw7VxpewL1h%2Fuploads%2FAtUX9U2FRK0HjP62y0TS%2FBookPro-Booking-Service-Pro-WordPress-Plugin-manage-booking-1.png?alt=media&#x26;token=89ba9244-156a-470d-86cc-3d0cf41ea62b" alt=""><figcaption></figcaption></figure>

## 2. Change an order

Enables modifications to orders after booking. Click here to [learn](https://ova-themes.gitbook.io/bookpro/backend/settings/change-booking) how to set up the order change policy.

## 3. Cancel an order

Allows to cancel orders after making a booking. Read [here](https://ova-themes.gitbook.io/bookpro/backend/settings/mail/cancel-booking) to learn about how to set order cancelation policy.&#x20;

## 4. Search for an order

You can search by:&#x20;

* Customer name
* Date ( from ... to )

<figure><img src="https://2486713220-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoHecV1qJtw7VxpewL1h%2Fuploads%2FY9p480O2VCxFy0XuuCDb%2Fmanage-order-search.png?alt=media&#x26;token=e37cf663-6ddd-4baa-ba84-f46e6d26b2e6" alt=""><figcaption></figcaption></figure>

* Order Status

<figure><img src="https://2486713220-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoHecV1qJtw7VxpewL1h%2Fuploads%2FxFL0x020d5uCbQS4EmVa%2FBooking%20Status.png?alt=media&#x26;token=d3eaf893-965c-4beb-b4d3-a9593eb13c9e" alt=""><figcaption></figcaption></figure>

\+ Pending: Customers made a booking but have not paid

\+ Processing: Customers made a booking and paid sucessfully

\+ Completed: Customers completed service experience

\+ Canceled: Booking was canceled

\+ Refunded: Refunded to customers

\+ Expired: The customer's booking has expired for payment. Therefore, the booking was unsuccessful.

## 5. Export orders to CSV file

You can filter bookings booking date ranges and Criteria to expor to  CSV file.

<figure><img src="https://2486713220-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoHecV1qJtw7VxpewL1h%2Fuploads%2FxsVmdXpwWcdPBVovvpmU%2Fmanage-order-export.png?alt=media&#x26;token=a97e30f5-fb0b-4946-8606-d54b6728f8a5" alt=""><figcaption></figcaption></figure>

## 6. Add to calendar

### Step 1: Enable Calendars

Read [here](https://ova-themes.gitbook.io/bookpro/backend/settings/general#id-2.3-enable-calendar) to learn more

<div><figure><img src="https://2486713220-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoHecV1qJtw7VxpewL1h%2Fuploads%2F78B6HHfm38mRjTQQsRZV%2FScreenshot%202025-09-10%20at%2017.48.49.png?alt=media&#x26;token=447e5c7a-20c0-4e6a-b2a8-53111a2fcb78" alt=""><figcaption></figcaption></figure> <figure><img src="https://2486713220-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoHecV1qJtw7VxpewL1h%2Fuploads%2FcqDamCjS7zD4rK6TieuC%2FScreenshot%202025-09-10%20at%2017.47.51.png?alt=media&#x26;token=7bfd1433-d177-4837-a4b0-2b22984be14f" alt=""><figcaption></figcaption></figure></div>

### Step 2: Add to Calendar

\+ Firstly you choose booking date ranges, the system will only **add booking in processing status**

\+ Secondly, you choose one of 2 options

* **Add Google Calendar**: When click "Add Google Calendar" button ⇒ the system will redirect to  email google then choose an email to add to google calendar.

<figure><img src="https://2486713220-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoHecV1qJtw7VxpewL1h%2Fuploads%2FGzjjiKqf5FpULBW19jHD%2FScreenshot%202025-09-10%20at%2017.52.32.png?alt=media&#x26;token=fa6a4ece-a631-4411-be43-ebe2b6ccb0e7" alt=""><figcaption></figcaption></figure>

* Add ical: When click "Add ical" ⇒ the system will allow to download ical file.