# Insurance

## 1: Set Insurance in product

The system supports 2 option: General Price and Guest Type Price

<div><figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FgUafGayIWEuMABDtACd8%2FScreenshot%202025-07-28%20at%2014.18.45.png?alt=media&#x26;token=0408f508-61a0-43ec-a2c1-bff2c2d86365" alt=""><figcaption></figcaption></figure> <figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FAibhk5yJn6ro6qpCc0iP%2FScreenshot%202025-07-28%20at%2014.19.34.png?alt=media&#x26;token=cce29bfc-93bc-4427-975b-8ab31524ef2d" alt=""><figcaption></figcaption></figure></div>

## 2: Configure Insurance settings.

Go to **WooCommerce>> Settings >> Booking Tours >>  Booking Form tab**.

**Show  Amount of Insurance**: Display insurance in booking form

**Apply Tax for Insurance Amount:** This feature allows you apply tax for insurance amount or not. Before using this feature, you have to [enable Tax ](https://ova-themes.gitbook.io/tripgo/faqs/how-to-setup-tax-in-product)to use this feature.

**Insurance amount will be paid once:**

* Choose "**Yes**" option: If you want the full insurance amount to be paid at the first payment.
* Choose "**No**" option:  if you want the insurance amount to be split into two parts:

  \>> **The first part is paid along with the deposit**: The portion paid with the deposit depends on the deposit rate.

  *Example:* If the deposit is set at 50% of the total amount, then 50% of the insurance amount will also be paid with the deposit.

&#x20;      \>> **The remaining part is paid with the final balance**

**Note:** Splitting insurance payments into two installments is only available when using the **"percentage of payment"** deposit type. It is **not applicable** when using the **"fixed amount"** deposit type.

<figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FqZJrmmn0Sli9rguNbjf8%2FScreen%20Shot%202024-08-29%20at%2010.11.53.png?alt=media&#x26;token=f8fd8d55-4de1-4f1f-908e-30b81ba453ce" alt=""><figcaption></figcaption></figure>

## 3: Manage Insurance

### 3.1) Paid once <a href="#id-3.1-paid-once" id="id-3.1-paid-once"></a>

Go to **WooCommerce>> Settings >> Booking Tours >>  Booking Form >> Insurance amount will be paid once tab: choose "Yes" option**

<figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FGF5RQKbo4we2n0TFRlf9%2FScreenshot%202025-07-28%20at%2014.21.46.png?alt=media&#x26;token=188610ba-bc57-45b6-b53e-d488f40d75e7" alt=""><figcaption></figcaption></figure>

Booking at frontend:

<div><figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FGPJL8eIbDL6yQqrYnB7L%2FScreenshot%202025-07-28%20at%2014.24.49.png?alt=media&#x26;token=303af414-e069-49d1-819a-f480c8cf926d" alt=""><figcaption></figcaption></figure> <figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FjDVYzHlHpFT4Wq2vLiWZ%2FScreenshot%202025-07-28%20at%2014.26.17.png?alt=media&#x26;token=ee44be9d-d503-4c41-84d4-1ded07ee11f4" alt=""><figcaption></figcaption></figure></div>

Go to Tripgo >> Manage Booking >> You will see Insurance Status: Received

<figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2Ft6wBPzOCDCNeVXYOxZpc%2FScreenshot%202025-07-28%20at%2014.26.32.png?alt=media&#x26;token=289ad324-0e2e-4691-b93c-5ef1b7554910" alt=""><figcaption></figcaption></figure>

After the customer has completed the tour, the insurance amount must be returned to the customer. Once the return is processed, the admin should update the insurance status to **"Paid"**.

* Firstly, click Order ID to Update Insurance
* Then, click "update insurance" button, insert 0 and Save

<div><figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FlaKhKZXfG7rlCLh2Rq5K%2FScreenshot%202025-07-28%20at%2014.28.56.png?alt=media&#x26;token=e77341d5-4b24-4e42-963e-7cc6fe21c441" alt=""><figcaption></figcaption></figure> <figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FnbI7eRqEPb345ruKUqUp%2FScreenshot%202025-07-28%20at%2014.29.41.png?alt=media&#x26;token=551383bd-e952-4f5a-96d4-3c16258b5f2a" alt=""><figcaption></figcaption></figure></div>

* Finally, go to: Manage Bookings ( go to: Tripgo >> Manage Booking ), you will see the Insurance Status change from 'Received' to 'Paid for Customer'

<figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FNDGhvzGV9XOTIhOU1181%2FScreenshot%202025-07-28%20at%2014.31.08.png?alt=media&#x26;token=aaf3b545-91d6-4ee8-b67d-5a7b64815431" alt=""><figcaption></figcaption></figure>

### 3.2) Paid 2 Times

Go to **WooCommerce>> Settings >> Booking Tours >>  Booking Form >> Insurance amount will be paid once tab: choose "No" option:**

With this option, the insurance will be paid 2 times:&#x20;

\>> **The first part is paid along with the deposit**: The portion paid with the deposit depends on the deposit rate.

\>> **The remaining part is paid with the final balance**

<figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FzndPWKYghXQC6tnDexlp%2FScreenshot%202025-07-28%20at%2014.32.02.png?alt=media&#x26;token=ccabaa8a-3acd-4cbb-9cae-788c431fd701" alt=""><figcaption></figcaption></figure>

Booking at frontend:

<div><figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FCFpN4s1yAPfMPJRNbUPq%2FScreenshot%202025-07-28%20at%2014.36.06.png?alt=media&#x26;token=2abcf905-c7b3-4b5f-a972-680c852bebc3" alt=""><figcaption></figcaption></figure> <figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FBR8gm1wcdMGkP6ObdbmF%2FScreenshot%202025-07-28%20at%2014.36.46.png?alt=media&#x26;token=8871711a-1130-4ecb-bf0d-02ad7ea89ea9" alt=""><figcaption></figcaption></figure></div>

Go to Tripgo >> Manage Booking >> You will see Insurance Status: Received

<div><figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FzZHR9V9ByP2u2TnB0SjM%2FScreenshot%202025-07-28%20at%2014.37.46.png?alt=media&#x26;token=0220e29d-6a5c-4b1a-b5fa-ee909741fc8d" alt=""><figcaption></figcaption></figure> <figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FX3YT6u6rf06Wvu3j8v4g%2FScreenshot%202025-07-28%20at%2014.39.38.png?alt=media&#x26;token=7eae4a97-381d-4226-be45-1e394aa73038" alt=""><figcaption></figcaption></figure></div>

Because the customer are using deposit (50%), so the customer have to payment remaining amount.  There are 2 ways for customers to pay remaining amount:

1: Payment at office directly

2: Payment via a link

You can read here: [Deposit Feature](https://ova-themes.gitbook.io/tripgo/tripgo-menu/products/deposit)

After the customer has completed the rental service, the insurance amount must be returned to the customer. Once the return is processed, the admin should update the insurance status to **"Paid"**. ( have to update Insurance in Both Orders: Original Order and Remaining Order ).&#x20;

Update Original Order and Remaining Order as follows:

<div><figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FOxMzv6fMZvA7CIZA1VEv%2FScreenshot%202025-07-28%20at%2014.41.09.png?alt=media&#x26;token=ed3a0606-0851-4ef9-b97c-3fe28913e96a" alt=""><figcaption><p>Update Insurance for Parent Order</p></figcaption></figure> <figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FakeTfX9TNQLmoF7sqkP3%2FScreenshot%202025-07-28%20at%2014.42.10.png?alt=media&#x26;token=477e371a-6a2e-4053-a71b-7a82f9dfa3bd" alt=""><figcaption><p>Update Insurance for Remaining Order</p></figcaption></figure></div>

<figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2F2zoAo7aoyTExFbFQ9eh9%2FScreenshot%202025-07-28%20at%2014.43.33.png?alt=media&#x26;token=df50f997-5000-48ca-a01d-d074e34f377a" alt=""><figcaption><p>Insurance Status after update insurance amount.</p></figcaption></figure>
