> For the complete documentation index, see [llms.txt](https://ova-themes.gitbook.io/tripgo/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ova-themes.gitbook.io/tripgo/tripgo-menu/products/insurance.md).

# Insurance

## 1: Set Insurance in product

The system supports 2 option: General Price and Guest Type Price

<div><figure><img src="/files/wWMKbZyhCLZ37Cvks6e7" alt=""><figcaption></figcaption></figure> <figure><img src="/files/xy5mQ6YKicAnLFIp6Asq" alt=""><figcaption></figcaption></figure></div>

## 2: Configure Insurance settings.

Go to **WooCommerce>> Settings >> Booking Tours >>  Booking Form tab**.

**Show  Amount of Insurance**: Display insurance in booking form

**Apply Tax for Insurance Amount:** This feature allows you apply tax for insurance amount or not. Before using this feature, you have to [enable Tax ](/tripgo/faqs/how-to-setup-tax-in-product.md)to use this feature.

**Insurance amount will be paid once:**

* Choose "**Yes**" option: If you want the full insurance amount to be paid at the first payment.
* Choose "**No**" option:  if you want the insurance amount to be split into two parts:

  \>> **The first part is paid along with the deposit**: The portion paid with the deposit depends on the deposit rate.

  *Example:* If the deposit is set at 50% of the total amount, then 50% of the insurance amount will also be paid with the deposit.

&#x20;      \>> **The remaining part is paid with the final balance**

**Note:** Splitting insurance payments into two installments is only available when using the **"percentage of payment"** deposit type. It is **not applicable** when using the **"fixed amount"** deposit type.

<figure><img src="/files/dflWbwmli5PDOMpVqblb" alt=""><figcaption></figcaption></figure>

## 3: Manage Insurance

### 3.1) Paid once <a href="#id-3.1-paid-once" id="id-3.1-paid-once"></a>

Go to **WooCommerce>> Settings >> Booking Tours >>  Booking Form >> Insurance amount will be paid once tab: choose "Yes" option**

<figure><img src="/files/sIGiNgDSX52ZnxuJraoa" alt=""><figcaption></figcaption></figure>

Booking at frontend:

<div><figure><img src="/files/nbM3e2LBtcFzylOOnstd" alt=""><figcaption></figcaption></figure> <figure><img src="/files/YFGq3f0sX1LnQPhO4EKP" alt=""><figcaption></figcaption></figure></div>

Go to Tripgo >> Manage Booking >> You will see Insurance Status: Received

<figure><img src="/files/i0e32oIJrypMVXVd0axe" alt=""><figcaption></figcaption></figure>

After the customer has completed the tour, the insurance amount must be returned to the customer. Once the return is processed, the admin should update the insurance status to **"Paid"**.

* Firstly, click Order ID to Update Insurance
* Then, click "update insurance" button, insert 0 and Save

<div><figure><img src="/files/cUQHxDk1roqmGrInDgQ0" alt=""><figcaption></figcaption></figure> <figure><img src="/files/OtuZmIhrjb1VXOJ3fUjK" alt=""><figcaption></figcaption></figure></div>

* Finally, go to: Manage Bookings ( go to: Tripgo >> Manage Booking ), you will see the Insurance Status change from 'Received' to 'Paid for Customer'

<figure><img src="/files/VmtOBEbjk2Jl2aReoYMp" alt=""><figcaption></figcaption></figure>

### 3.2) Paid 2 Times

Go to **WooCommerce>> Settings >> Booking Tours >>  Booking Form >> Insurance amount will be paid once tab: choose "No" option:**

With this option, the insurance will be paid 2 times:&#x20;

\>> **The first part is paid along with the deposit**: The portion paid with the deposit depends on the deposit rate.

\>> **The remaining part is paid with the final balance**

<figure><img src="/files/pmeO0xZ7Q4PCES4Q63bs" alt=""><figcaption></figcaption></figure>

Booking at frontend:

<div><figure><img src="/files/4E3DfAavWrFTnPzfZ3mn" alt=""><figcaption></figcaption></figure> <figure><img src="/files/zXsAOkcLjtHsqLBIGVC3" alt=""><figcaption></figcaption></figure></div>

Go to Tripgo >> Manage Booking >> You will see Insurance Status: Received

<div><figure><img src="/files/t9E5A0f8Z1eGxEQKnPf4" alt=""><figcaption></figcaption></figure> <figure><img src="/files/RT4FPPbEPJ8R8GcpjzcH" alt=""><figcaption></figcaption></figure></div>

Because the customer are using deposit (50%), so the customer have to payment remaining amount.  There are 2 ways for customers to pay remaining amount:

1: Payment at office directly

2: Payment via a link

You can read here: [Deposit Feature](/tripgo/tripgo-menu/products/deposit.md)

After the customer has completed the rental service, the insurance amount must be returned to the customer. Once the return is processed, the admin should update the insurance status to **"Paid"**. ( have to update Insurance in Both Orders: Original Order and Remaining Order ).&#x20;

Update Original Order and Remaining Order as follows:

<div><figure><img src="/files/xYZHf0ZsX0PsuNSz9y0u" alt=""><figcaption><p>Update Insurance for Parent Order</p></figcaption></figure> <figure><img src="/files/vI5kVOYNNCxhCUqHAAlV" alt=""><figcaption><p>Update Insurance for Remaining Order</p></figcaption></figure></div>

<figure><img src="/files/M3uJOWoLStBg2FpqQo3J" alt=""><figcaption><p>Insurance Status after update insurance amount.</p></figcaption></figure>
