Insurance

1: Set Insurance in product

The system supports 2 option: General Price and Guest Type Price

2: Configure Insurance settings.

Go to WooCommerce>> Settings >> Booking Tours >> Booking Form tab.

Show Amount of Insurance: Display insurance in booking form

Apply Tax for Insurance Amount: This feature allows you apply tax for insurance amount or not. Before using this feature, you have to enable Tax to use this feature.

Insurance amount will be paid once:

  • Choose "Yes" option: If you want the full insurance amount to be paid at the first payment.

  • Choose "No" option: if you want the insurance amount to be split into two parts:

    >> The first part is paid along with the deposit: The portion paid with the deposit depends on the deposit rate.

    Example: If the deposit is set at 50% of the total amount, then 50% of the insurance amount will also be paid with the deposit.

>> The remaining part is paid with the final balance

Note: Splitting insurance payments into two installments is only available when using the "percentage of payment" deposit type. It is not applicable when using the "fixed amount" deposit type.

3: Manage Insurance

3.1) Paid once

Go to WooCommerce>> Settings >> Booking Tours >> Booking Form >> Insurance amount will be paid once tab: choose "Yes" option

Booking at frontend:

Go to Tripgo >> Manage Booking >> You will see Insurance Status: Received

After the customer has completed the tour, the insurance amount must be returned to the customer. Once the return is processed, the admin should update the insurance status to "Paid".

  • Firstly, click Order ID to Update Insurance

  • Then, click "update insurance" button, insert 0 and Save

  • Finally, go to: Manage Bookings ( go to: Tripgo >> Manage Booking ), you will see the Insurance Status change from 'Received' to 'Paid for Customer'

3.2) Paid 2 Times

Go to WooCommerce>> Settings >> Booking Tours >> Booking Form >> Insurance amount will be paid once tab: choose "No" option:

With this option, the insurance will be paid 2 times:

>> The first part is paid along with the deposit: The portion paid with the deposit depends on the deposit rate.

>> The remaining part is paid with the final balance

Booking at frontend:

Go to Tripgo >> Manage Booking >> You will see Insurance Status: Received

Because the customer are using deposit (50%), so the customer have to payment remaining amount. There are 2 ways for customers to pay remaining amount:

1: Payment at office directly

2: Payment via a link

You can read here: Deposit Feature

After the customer has completed the rental service, the insurance amount must be returned to the customer. Once the return is processed, the admin should update the insurance status to "Paid". ( have to update Insurance in Both Orders: Original Order and Remaining Order ).

Update Original Order and Remaining Order as follows:

Update Insurance for Parent Order
Update Insurance for Remaining Order
Insurance Status after update insurance amount.

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