# Deposit

This feature helps you to set deposit payments where your customers will have to pay a certain amount upfront when they experience services.

You can choose one of 2 deposit types: fixed amount of payment or percentage amount of payment.

## 1) Set Deposit for Products <a href="#id-1-setup-in-product" id="id-1-setup-in-product"></a>

### 1.1) Settings in the Backend

Go to: **Products >> Add New Product**

* **Enable Deposit**: Choose "YES" if you want active this feature, choose "NO" if you don't like to use this feature
* **Show Full Payment**: You can choose Show "Full Payment" option or NO
* **Deposit Type**: a percentage amount of payment and a Fixed Amount of Payment

<div><figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FxDf5Jah2mqCyBiUKAOYy%2Fdeposit-tripgo.png?alt=media&#x26;token=99053b9e-9b70-4356-b082-e81b4aae43a7" alt=""><figcaption></figcaption></figure> <figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2F6F7jtyTeDs1k3DbCsfre%2Fdeposit-tripgo-1.png?alt=media&#x26;token=a4d58f90-d478-486c-949e-322f0bf70aec" alt=""><figcaption></figcaption></figure></div>

\
Display in Frontend

<div><figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FA2JX527TlMFyL1FTE4Mh%2FScreen%20Shot%202024-08-29%20at%2009.43.05.png?alt=media&#x26;token=cab4149e-0340-4af7-b670-6beea72a2566" alt=""><figcaption><p>Booking Form</p></figcaption></figure> <figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FnryQIjbhBR8E56N8dCpy%2FScreen%20Shot%202024-08-29%20at%2009.44.41.png?alt=media&#x26;token=ac1c234b-b1ab-4b5c-a65e-dc97309f67a6" alt=""><figcaption><p>Cart Page</p></figcaption></figure> <figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FlCagtPzYcoCbczSmapj7%2FScreen%20Shot%202024-08-29%20at%2009.46.11.png?alt=media&#x26;token=43111547-b39f-4569-8b16-6a4b8feb7194" alt=""><figcaption><p>Order Detail</p></figcaption></figure></div>

## 2) Manage Booking with Deposit <a href="#id-2-manage-order-with-deposit" id="id-2-manage-order-with-deposit"></a>

### 2.1) Manage Booking <a href="#id-2.1-manage-order" id="id-2.1-manage-order"></a>

Go to: **Tripgo >> Manage Bookings**

If a customer pays a deposit as the first payment, the Deposit Status will show as **"Partial Payment"**.

<figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FCczy7ymhD9cuKBus4eD6%2FScreenshot%202025-07-28%20at%2013.48.36.png?alt=media&#x26;token=0b0ba391-5d68-42c3-9379-fa760157b6a2" alt=""><figcaption><p>Manage Order in backend</p></figcaption></figure>

### 2.2) Manage Remaining Amount <a href="#id-2.2-manage-remaining-amount" id="id-2.2-manage-remaining-amount"></a>

The system supports 2 way to create Remaining Order

[The way 1: The admin create remaining order manually](#a-the-way-1-the-admin-create-remaining-order-manually)

[The way 2: The system create remaining order automatically.](#b-the-way-2-the-system-create-remaining-order-automatically)

#### a) The way 1: The admin creates remaining order manually <a href="#a-the-way-1-the-admin-create-remaining-order-manually" id="a-the-way-1-the-admin-create-remaining-order-manually"></a>

* Step 1: Go to Order Detail

<figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2Fhrl83A6sVYJb3gvVd59V%2FScreenshot%202025-07-28%20at%2013.49.25.png?alt=media&#x26;token=0244dff6-d6eb-4086-a5c8-8211660bd6b0" alt=""><figcaption></figcaption></figure>

* Step 2: Click "Create Remaining Invoice" button in order detail

<figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FLISgzemCy1K3iOrjZgug%2FScreenshot%202025-07-28%20at%2013.50.51.png?alt=media&#x26;token=03060abe-a0e4-43fa-8035-fedea24e0d0f" alt=""><figcaption><p>create remaining order</p></figcaption></figure>

* Step 3:&#x20;

The system will create a new order for the customer's remaining balance.&#x20;

The admin sends the order details to the customer, including a link for the customer to pay the remaining amount online

<figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FcJ42Izuj2q03qZVCpvha%2FScreenshot%202025-07-28%20at%2013.54.53.png?alt=media&#x26;token=4024ee86-c4eb-4d4b-84e3-03fc67c12218" alt=""><figcaption></figcaption></figure>

* Step 4: The customer pays the remaining balance using the link provided in the email

<figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FPuM4RGmG77UlSkOEh9Nd%2FScreenshot%202025-07-28%20at%2014.09.22.png?alt=media&#x26;token=45ee1d15-d4df-40b4-b028-bf8eb3865ebe" alt=""><figcaption></figcaption></figure>

* Step 5: The admin will see the order status updated from **"Pending Payment"** to **"Processing"**

<figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2F37CbiHHN6LAcaV2uKKkO%2FScreenshot%202025-07-28%20at%2014.10.09.png?alt=media&#x26;token=59283cac-a461-4d87-82b1-80dcdf58b2e9" alt=""><figcaption></figcaption></figure>

#### b) The way 2: The system creates remaining order automatically. <a href="#b-the-way-2-the-system-create-remaining-order-automatically" id="b-the-way-2-the-system-create-remaining-order-automatically"></a>

Go to **WooCommerce >> Settings >> Booking Tours >> Deposit**

<figure><img src="https://4212765544-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZOiVMEtQvzvKpud2EtLj%2Fuploads%2FPEH8fYqk6donYoMcnjVY%2FScreenshot%202025-07-28%20at%2014.11.34.png?alt=media&#x26;token=c2f4752f-0fb4-49eb-9fa8-6b87b59d9a26" alt=""><figcaption></figcaption></figure>

**Remaining amount:**

* **Send order detail to customer:**   Once the remaining order is created, the system will automatically send the order details to the customer's email including a link for the customer to pay the remaining amount online

**Automatically create order details for remaining amount**

* **Enable:** When enabled, the system will automatically generate the remaining invoice
* **X day before pick-up date:** The system will generate the remaining order **X days** before the scheduled pick-up date
* **Check periodically every X seconds for creating a remaining invoice:** The system will check at regular intervals (**every X seconds**) to determine whether it’s time to create the remaining invoice.
